Well Cell Global Privacy Policy
Last Updated: {January 07, 2026}
Well Cell Global LLC (“Well Cell,” “we,” “us,” or “our”) operates the website located at wellcellglobal.com and any related pages, forms, and online services that link to this Privacy Policy (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using our Services, you agree to this Policy.
Contact:
Well Cell Global LLC
11511 Katy Fwy Suite 102, Houston, TX 77079
1-888-991-1012
info@wellcellglobal.com
Privacy inquiries: {info@wellcellglobal.com}
If you are a resident of California, you may have additional privacy rights. See the California Privacy Addendum at the end of this Policy.
1. Overview
We collect information from:
- Website Visitors (anyone browsing the site)
- Patients / Prospective Patients (people requesting information, consultations, or referrals)
- Providers / Licensees / Applicants (clinics, physicians, staff, and organizations interested in licensing, training, or partnership)
- Business Contacts (vendors, partners, and professional contacts)
We aim to collect only what we need, use it responsibly, protect it with appropriate safeguards, and give you meaningful choices.
2. Information We Collect
2.1 Information you provide to us
Depending on how you use the Services, you may provide:
- Name, email, phone number, mailing address
- Organization/clinic details (role, specialty, business info)
- Messages, inquiries, and form submissions
- Scheduling or intake-related information you choose to share
- Any other information you include in communications with us
Important note about health information:
Our website is primarily designed to provide information and route inquiries. If you choose to submit information that could be considered health-related (e.g., symptoms, diagnoses, lab values), we treat it as sensitive and comply with all HIPAA regulations and requirements.
2.2 Information collected automatically (device & usage data)
When you visit the site, we may automatically collect:
- IP address and approximate location
- Browser type, device type, operating system
- Pages viewed, links clicked, referring pages
- Session activity, timestamps, and performance/diagnostic logs
2.3 Cookies and similar technologies
We use cookies, pixels, and similar technologies to:
- Remember preferences and improve site functionality
- Understand usage and improve content and performance
- Measure marketing effectiveness and attribute leads
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
3. How We Use Information
We may use the information we collect to:
- Provide services and respond to inquiries
- Connect prospective patients with informational resources or next steps
- Evaluate provider/licensee applications and communicate about opportunities
- Improve services, content, and user experience
- Maintain security, prevent fraud, and diagnose issues
- Send operational messages (e.g., confirming a request)
- Send marketing communications where permitted (you can opt out anytime)
- Comply with legal obligations and enforce our policies
4. How We Share Information
We may share information in the following circumstances:
4.1 Service providers
We share information with vendors who help us operate our Services (e.g., website hosting, analytics, form tools, CRM, email service providers) under contractual restrictions.
4.2 Within Well Cell Global
We may share information among our employees, contractors, and affiliates to respond to your request and conduct operations.
4.3 Legal and safety
We may disclose information if we believe in good faith it is necessary to:
- Comply with law, regulation, or legal process
- Protect the rights, safety, and security of Well Cell, our users, and others
- Investigate or prevent suspected fraud or misuse
4.4 Business transfers
If we undergo a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction.
4.5 Aggregated / de-identified data
We may use and share aggregated or de-identified information (that does not identify you) for analytics, research, and business purposes where permitted by law.
We do not sell personal information in exchange for money.
5. Your Choices
Depending on your jurisdiction, you may have the right to:
- Request access to, correction of, or deletion of your personal information
- Opt out of certain marketing communications (unsubscribe link or by contacting us)
- Control cookies through browser settings and consent tools (where applicable)
To submit a request, contact: {info@wellcellglobal.com}. We may need to verify your request.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this Policy
- Respond to requests and maintain records
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
Retention periods vary by data type and context.
7. Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we work to maintain appropriate protections based on risk.
Security inquiries: {info@wellcellglobal.com}
8. International Visitors
Our services are operated from the United States, and information may be processed and stored in the U.S. If you access our site from outside the U.S., you understand your information may be transferred to and processed in the U.S.
9. Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.
10. Changes to this Policy
We may update this Policy from time to time. We will post the updated version on this page and update the “Last Updated” date. Your continued use of the site and any services after changes become effective indicates acceptance of the updated Policy.
California Privacy Addendum (CCPA/CPRA)
This section applies to California residents and describes categories of personal information we collect, purposes, and rights.
Categories we may collect (examples)
- Identifiers (name, email, phone, IP address)
- Internet/network activity (pages visited, interactions)
- Geolocation (approximate location based on IP)
- Professional/employment-related information (provider applicants)
- Inferences (e.g., interest in certain services based on site interactions)
Purposes
- Provide information about our products and services; communicate with you
- Analytics and site improvement
- Security and fraud prevention
- Marketing and measurement (where permitted)
Your California rights
Subject to verification and legal exceptions, you may request:
- Access to categories/specific pieces collected
- Deletion of personal information
- Correction of inaccurate personal information
- Information about disclosure for business purposes
- Opt out of “sale” or “sharing” (as defined by California law), if applicable
Submit requests: {info@wellcellglobal.com}
